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Welcome to Mamay Pty Ltd/SM Cosmetics. Kindly refer to the following terms and conditions while purchasing cosmetics, hair and food products from our online portal (www.smcosmetics.com.au) or retail stores. If you proceed with buying goods from one of our outlets, you are hereby agreed to the terms and conditions which could
be also amended from time to time.
If you are uncertain about any of the terms of the Agreement, please contact Mamay Pty Ltd/SM Cosmetics before conducting purchase from our website or retail portals.
The minimum order value is $15.
Mamay Pty Ltd/SM Cosmetics can ship your purchased products Australia wide using different couriers. For more details refer our how to ship page. We may also ship overseas via DHL. However, Mamay Pty Ltd/SM Cosmetics is not responsible for customs charges and restrictions that vary from country to country and result from the importation or certain products. The customer remains responsible for all charges and fees incurred.
The products you may purchase from our website are intended for personal use. However, you may open a wholesale account if you would like to resell the products you purchase from Mamay Pty Ltd/SM Cosmetics.
Mamay Pty Ltd/SM Cosmetics will process order placed within 2 days of purchase completion. However, Mamay Pty Ltd/SM Cosmetics may reserve the right to refuse or reduce quantity of the order for some reasons such as stock issues. Customers are entitled for full refund for orders affected under such conditions.
All prices listed on the website are in Australian dollars and are inclusive of GST.
Prices may be changed from time to time without notice for promotion reasons or festive sales. However, the products shall be processed at the price when payment is completed.
Where the customer pays by payment card, the customer warrants that they have the necessary rights to use the payment card and that they are fully authorized to use it to pay for the order. Mamay Pty Ltd/SM Cosmetics reserves the right not to ship any goods ordered until payment for those goods has been received.
Upon purchase of products, the buyer agrees to use the products as per the how to sue directions. Mamay Pty Ltd/SM Cosmetics will not take responsibility for any loss or damage arising out of their use. Any questions or doubts on how to use the products can be addressed by sending email to online@smcosmetics.com.au.
Mamay Pty Ltd/SM Cosmetics may suspend or permanently prevent your access to our website if you are breaching the terms and conditions. In any event, we may terminate the Agreement (and your rights to use the site) at any time and for any reason without prior notice to you.
If any provision of these terms and conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect. No waiver of any term of these terms and conditions shall be deemed a further or continuing waiver of such term or any other term. Mamay Pty Ltd/SM Cosmetics’ failure to assert any right or provision under these terms and conditions shall not constitute a waiver of such right or provision.
All content on the site www.smcosmetics.com.au, including without limitation text, icons and graphics are the property of Mamay Pty Ltd/SM Cosmetics and are protected by Australian and International intellectual property laws. No part or section of this website may be copied, sold or used in any manner for any commercial purpose without written consent of Mamay Pty Ltd/SM Cosmetics.
Customers may have the right to review our products and services and post their comments in our website and/or social media platforms. Mamay Pty Ltd/SM Cosmetics also reserves the right to not post a review or to withdraw a posted review for any reason. User reviews of products in no way represent the views or opinions of Mamay Pty Ltd/SM Cosmetics but are the sole rights of its manufacturer.
Mamay Pty Ltd/SM Cosmetics loves to receive your comments in our social media accounts. We do not intend to delete your comments even if they are very critical. However, we reserve to remove them if they are offensive to other contributors or our staff and are irrelevant to the goals of our company. We also reserve the right to block any users who don't comply with our rules, or who are otherwise deemed to be behaving inappropriately.
Mamay Pty Ltd/SM Cosmetics will not be liable for any losses such as interruption of business, access delays or access interruptions to the site, data non-delivery, mis delivery, corruption, destruction or other modifications, computer viruses, system failures or malfunctions which may occur in connection with your use of website.
Further, to the fullest extent permitted by law, we will not be liable for any indirect or consequential loss of any kind or loss of profits, revenue, loss of data, loss of goodwill, arising out of or related to the website or your use.
Mamay Pty Ltd/SM Cosmetics may run competitions through its website, or through social media. Your participation in those competitions will be subject to these terms and conditions and any terms and conditions of the competition. The laws of Victoria
will govern all competitions run by Mamay Pty Ltd/SM Cosmetics.
Mamay Pty Ltd/SM Cosmetics maintains links to other websites but makes no representations as to the accuracy of the material there in and is not responsible for the content and conduct of these sites. Further, where users or Mamay Pty Ltd/SM Cosmetics staff link other websites on our site or on our social media pages, it does not mean that we endorse them or takes any responsibility for the accuracy of the content on those sites.
Mamay Pty Ltd/SM Cosmetics advises that you must not attempt to change, add or remove, deface, hack or otherwise interfere with this website or any material or content displayed on the website.
Mamay Pty Ltd/SM Cosmetics (www.smcosmetics.com.au) is located and managed in Victoria, Australia. All purchases performed in this website are subject to the laws of the Commonwealth of Australia, and where applicable the state of Victoria. By purchasing products through this website, you submit to the jurisdiction of the courts of Victoria, Australia and consent that any legal action will only be commenced in these judiciary organs.
These Terms and Conditions are effective as of June 2022.